Contact Support

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How to submit information

Important Step

Important :
Important steps before contacting us.

  • Please add our support email to whitelist.
  • Our email : sale@sellmegaupload.com.
  • Always use real contact information and full payment details.

Presale Questions

Pre-sale / Payment :
Question regard our products before buying.

  • Let's us know product you are interested in.
  • Payment methode you want to use to purchase.
  • Question or help you need.

Support

Receiving Product :
Question regard your payment and post-purchase help.

  • Detail information of payment methode, payment details.
  • Detail information of the product you purchased/paid.
  • Detail information of account or voucher problem.

Help

Voucher / Account / Password :
Need help to recover password? Help with voucher and account.

  • Providing us with your Payment details.
  • Providing us with your username (NO PASSWORD).

Refund

Refund :
Need a refund?

  • Voucher code has not been used.
  • You must meet our term for refund.
  • Detail information of payment methode, payment details.
  • Detail information of the product you purchased/paid.
  • Only 85% of the amount will be refunded.